Frequently Asked Questions

Students

1. How do I create my LearnTCI account?

In order to create a LearnTCI account, you will need to register. Your teacher will give you a 6-digit Class Code. You will enter the Class Code with your 24-digit Activation Code. The Activation Code is a unique number assigned to your Student Edition textbook. You can find the Activation Code on the page next to the Student Edition title page.

After you enter the Class Code and Activation Code, you will be asked for your first name, birthday, and state. You will then be asked to create a username and password. Please ask your teacher for specific directions on creating a username and password. Your password must be between 4 and 40 characters and may include letters, numbers, and hyphens. Your teacher will know both your username and password and may share this information with your parents.

2. I forgot my LearnTCI username and/or password. How can I retrieve them?

Please let your teacher know that you have forgotten your username and/or password. Your teacher will be able to tell you what your username and/or password is.

3. How can I reset my password?

Sign into LearnTCI. Click the My Account tab in the upper right corner. In the Reset My Password section, enter your new password, and click on the “Reset My Password” button.

4. What are the system requirements for using LearnTCI?

In order to use LearnTCI you will need to have one of the operating systems and web browsers listed below.

Operating Systems

• Windows XP, Windows Vista
• Mac OS X 10.2 or higher

Web Browsers

• Internet Explorer 6.0 or higher
• Firefox 2.0 or higher

Parents

5. How can I sign into my child’s LearnTCI account?

You will need your child’s username and password. Either your child or your child’s teacher can supply you with this information.

6. How can I see my child’s work on LearnTCI?

Once you have signed in with your child’s username and password, you will be able to view assigned chapters and scores to the Reading Challenges.

7. What information do you collect from my child?

At TCI, we follow the strict guidelines of Children’s Online Privacy Protection (COPPA) created to limit the information collected from minors. Therefore, the registration requires only the following fields:

• First Name
• Birthday
• State
• Username
• Password

8. How is my child’s data kept secure?

We know how important it is to keep your child’s data secure. Therefore, we do not ask for or store any publicly identifiable information about your child. When your child creates an account for LearnTCI, we only ask for your child’s first name, birthday, and state. For account security, we use SSL certificates to encrypt usernames and password transmissions between your computer and our LearnTCI servers.

Teachers

9. As a teacher, how can I see the student view of LearnTCI?

For a teacher to view LearnTCI, the teacher must sign into TeachTCI, select a chapter, and click on the LearnTCI tab.

Other

10. Who makes LearnTCI?

LearnTCI is created and published by TCI, a unique K–12 social studies publisher created by teachers, for teachers. We are deeply committed to our mission of helping social studies educators engage all learners in the diverse classroom. To learn more about TCI, please visit www.teachtci.com.

11. How is TCI’s student technology different?

LearnTCI is not simply a copy of the Student Edition text online. Rather, it takes full advantage of the power of the Internet to create a truly interactive learning environment. LearnTCI links students with teachers, links students with other students, provides both students and teachers with immediate feedback, and creates a rich, multimedia environment to support student learning. In today's world, many students depend on the computer and the Internet for learning. LearnTCI harnesses this powerful medium to extend learning beyond the classroom for each and every TCI lesson.